Terms & Conditions
We take great care in designing & creating your set by hand. While your set may take only a few hours to make, we have several orders in process. Your set will be created in the order it was received, and can usually take between 10-14 days before shipping. Processing can vary and take longer than expected in times of high volume. We have urgent delivery option available for purchase if you need your order processed quicker. Urgent delivery is offered in a limited quantity, and may not always be available.
*processing & shipping times subject to change
We do our best editing photos to reflect what your nails will look like. Though, please understand screens and lighting can affect to the way you see the colors pictured…so ACTUAL COLORS MAY VARY. All items are hand crafted, and as such may have slight variations. Designs are subject to change based on availability of supplies including, but not limited to, polish colors, gems, and accents. Proper care should be taken when applying and wearing nails. Understand it is normal to pop gems, or accents.
**Shape/sizes are not all universal. our size chart is a general guideline. Ensure your fit before placing your order; we offer multiple ways to get your perfect size. Misfits can not be exchanged/refunded.
Refunds (if applicable)
We do not offer returns or refunds.
Cancelations will be reviewed on a case by case situation- though generally speaking, there are no refunds, exchanges, or cancelations.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. It is the buyers responsibility to ensure accurate and safe delivery address.
Returned/refused packages due to incorrect address will be reshipped at the buyers expense. We can only hold packages for 30 days awaiting reship payment, after that, your order will be closed. Returned/refused packages are not eligible for refund. See refund policy.
Any charges, taxes, customs duties or other lavies in connection with delivery shall be borneby the customer.
** We will do our best to assist you in locating mis-delivered items but cannot guarantee replacement. See refund policy